Terms & Conditions

Last modification date: 20/05/2025

1. Introduction

1.1. By registering an account, using and/or visiting any section of the Merhabet Casino website, the Client automatically accepts the Terms and Conditions, the Privacy Policy, the rules of all games, and all conditions of promotions, bonuses, and special offers that the Company may occasionally offer. All the aforementioned rules and conditions shall hereinafter be referred to as the “Terms and Conditions.” Before accepting the Terms and Conditions, the Client should read them carefully. If the Client does not accept or agree to abide by the Terms and Conditions, the Company strongly recommends not opening an account and/or ceasing to use the Company’s services. Continued use of the Company’s services will signify the Client’s acceptance of these Terms and Conditions.

General Terms

2. Parties

2.1. All of the elements of the Agreement, including the use of the pronouns “we”, “us”, “our” or “the Company” refer to the company with which the customer is concluding the agreement in accordance with the paragraph above.

2.2. By accepting the Terms and Conditions, the clients of the Merhabet Casino online casino (hereinafter referred to as the “Client”) confirm that they are at least 18 years old or meet the minimum age requirement for gambling in accordance with the gambling regulations of their local jurisdiction (hereinafter “legal age”).

3. Amendments to the Terms and Conditions

3.1. The Company reserves the right to change, edit, update, and modify any provision of these Terms and Conditions for various reasons, including legal reasons (to maintain compliance with new statutory or regulatory requirements), commercial reasons, and in the interest of customer service. The current version of the Terms and Conditions can be found on the Company’s website along with its effective date. The Company will notify clients of any changes, additions, or corrections by publishing a new version of the Terms and Conditions on the Company’s website. The Client is obliged to review the latest version of the Terms and Conditions on their own. The Company strongly encourages users to regularly check the Terms and Conditions for updates.

3.2. If the Client refuses to accept the amended Terms and Conditions, they may close their account in accordance with point 13 of these Terms and Conditions and/or cease using the website. Using any part of the Company’s website after the updated Terms and Conditions take effect will automatically signify that the Client accepts the Terms and Conditions, including (for clarity) any additions, deletions, replacements, or any other changes to the Company’s data, regardless of whether the Client has been informed of the changes or has read the updated Terms and Conditions.

4. Legal Requirements

4.1. The Company strictly prohibits the use of its services by persons under 18 years of age or persons who have not reached the age required to gamble in accordance with the law applicable in the relevant jurisdiction (“legal age”). The use of the Company’s services by minors is considered a violation of these Terms and Conditions. The Company reserves the right to request, at any time, documents verifying the Client’s age to ensure that its services are not being used by minors. If the Client fails to provide documentation verifying their age or if the Company suspects that the Client is not of legal age, the Company reserves the right to deny the Client access to the Services and to suspend the Client’s account.

4.2. Online gambling is illegal in some jurisdictions. By accepting these Terms and Conditions, the Client acknowledges that the Company does not provide any warranties or legal advice regarding the legality of the Company’s operations in the Client’s jurisdiction. The Company does not guarantee that its Services are legal in the Client’s jurisdiction. The Client uses the Company’s Services voluntarily and assumes full responsibility, being fully aware of all possible risks. The Client also acknowledges and agrees that they have received all necessary legal information before registering on our website. The Company reserves the right to close the Client’s account if it receives information that the Client resides in a country where the use of the Company’s website is illegal. Losses related to participation in gambling and betting are non-refundable.

4.3. The Company does not intend to provide the Client with services that would violate the applicable laws in the Client’s jurisdiction. The Client represents, agrees, and warrants that their use of the Company’s Services complies with all legislative and regulatory provisions in force in their jurisdiction. The Company is not liable for any illegal or unauthorized use of its Services.

4.4. The Company prohibits the creation of an account and/or depositing funds by persons residing in or located in Afghanistan, American Samoa, Aruba, Australia, Belize, Belgium, Bonaire, Bosnia and Herzegovina, Burma/Myanmar, Burundi, Central African Republic, Curaçao, Denmark, Democratic Republic of the Congo, Egypt, Eritrea, Estonia, France, French Guyana, Greece, Greenland, Guadeloupe, Guam, Holy See (Vatican City), Italy, Iran, Iraq, ISIL and Al-Qaida, Ivory Coast, Lebanon, Libya, Lithuania, Kuwait, Malaysia, Marshall Islands, Martinique (FR), Maldives, Mali, Netherlands, North Korea, Russia, USA. The list of prohibited jurisdictions may be subject to change without prior notice. The Client agrees not to create an account or attempt to use an account while located in any of these jurisdictions.

4.5. The Client shall be solely responsible for paying all taxes and duties that may apply to any winnings paid by the Company. If the winnings are subject to taxation by the legal or tax authorities in the Client’s jurisdiction, the Client is responsible for providing the appropriate authorities with documentation of their winnings and/or losses.

5. Client Account

5.1. In order to become a Client and use the Company's Services, you must create a User Account (hereinafter referred to as the "Account"). When creating an Account, the Customer must provide the following information: email address and password to log in, first and last name, address and date of birth.

5.2. At the time of account creation, the Client is required to provide their true first and last name. In order to verify the authenticity of the information provided, the Company reserves the right to request, at any time, documents confirming the Client’s identity (including, but not limited to, a copy of a passport, identity card, or other identification document). If the Client fails to provide or is unable to provide such information, the Company reserves the right to suspend the Client’s Account until the required information is provided and/or permanently close the Client’s Account if the required information is not provided.

5.3. The Client confirms that all information provided during registration is accurate, complete, and truthful. In the event of any changes, the Client is obliged to update their data accordingly. If the Client fails to meet this requirement, the Company may impose restrictions, such as denying bonuses/winnings and/or closing the Client’s Account.

5.4. If any difficulties arise during the registration process, the Client may contact the technical support team at [email protected].

5.5. Registration can only be done in person. The Client is required to access the Software and use the Services exclusively through their own user Account. Accessing the Software or using the Services through another person’s Account is prohibited. Attempting to use the Services through another person’s Account may result in the immediate closure of all of the Client’s Accounts, the withholding of all funds accumulated in those Accounts, and a ban on further use of our websites, Services, and/or Software. If deemed appropriate, the Company may, at its sole discretion, decide to disallow the creation or use of multiple Accounts by the Client or any person in the same family or residing in the same household. Only one Account may be created per user, IP address, computer device, family, residential address, phone number, bank card and/or electronic payment account, email address, and shared computer environment (university, school, public library, workplace, etc.). The Company is not responsible in any way for preventing the creation of multiple Accounts, but it may take all necessary measures, including freezing all funds in such Accounts, against any person creating multiple Accounts, including, among other things, in cases where Accounts are created from the same household, regardless of the registration details provided at the time of creating such Accounts.

5.6. The Client acknowledges that the Company reserves the right to close their Account and confiscate all funds from the Account balance if it is found that the Client has registered multiple Accounts, or if it is found that they used a false identity or provided false information during registration.

5.7. The Client acknowledges that the Company reserves the right to close their Account and confiscate all funds from the Account balance if it is found that the Client has violated any of the provisions of these Terms and Conditions, including but not limited to fraudulent behavior, use of false information, or breach of the gambling rules.

5.8. The Account may be closed by sending an email to our technical support team at [email protected]. Upon approval, the Client’s funds (if any) will be transferred to their designated payment method, subject to any applicable fees or penalties.

5.8.1. Please note that before closing the Account, we may request additional proof of identity from the Client.

5.9. The Client is responsible for their Account until we receive notification of its closure.

5.10. Prior to the closure of the Client’s Account, the Company may deduct any fees, surcharges, or other costs necessary to conclude the business relationship with the Client.

5.11. Upon closure of the Client’s Account, all financial and business relations between the Client and the Company shall be deemed terminated. The Client is responsible for their Account until they receive notification from the Company of its closure. All rights and obligations of the Parties in relation to actions taken prior to the Account’s closure shall remain in full force.

5.12. The deletion of the Account affects only the rights and obligations of the Parties in relation to the user Account. All other rights and obligations set forth in these Terms and Conditions shall remain in effect.

6. Proof of Identity – Anti-Money Laundering Requirements

6.1. In view of the rights granted to the Client to use the Services, the Client acknowledges, represents, warrants, and agrees that:

• 6.1.1. The Client is at least 18 years old or has reached the age at which participation in gambling is permitted in accordance with the laws applicable in the Client’s jurisdiction.
• 6.1.2. The Client is the legal owner of the funds in their account. All information provided by the Client to the Company during and/or after registration, including as part of any transaction requiring the deposit of funds, is true, current, accurate, and matches the name on the credit/debit card or other bank accounts that the Client may use to deposit funds into or withdraw funds from their account.
• 6.1.3. The Client is fully aware that using the Company’s Services carries the risk of losing money. The Client assumes full responsibility for any losses arising from the use of the Company’s Services. The Client acknowledges and agrees that they use the Services entirely voluntarily, by their own choice, and at their own risk. The Client is not entitled to make any claims against the Company in respect of any expenses and/or losses.
• 6.1.4. The Client fully understands the general principles, procedures, and methods of providing services and online games. The Client understands that they are responsible for the accuracy of the information related to bets and games. The Client should not take any actions that could harm the reputation of the Company.

6.2. By agreeing to the Terms, you authorize us to undertake any verification checks we may require or that may be required by the third parties (including regulatory bodies) to confirm your identity and contact details (the “Checks”). The frequency and scope of these checks will be determined at the Company’s discretion, and the Client agrees to cooperate in providing necessary documents and information when requested.

6.3. The Company may restrict the withdrawal of funds from the Client’s account during the Check period.

6.4. If any information provided to the Company by the Client proves to be false, inaccurate, incomplete, or deliberately misleading, it will be considered a breach of this agreement. As a result of such breach, the Company may immediately close the Client’s Account and/or deny the Client access to the Company’s Services, as well as take any other measures at its own discretion.

6.5. In the event that it is not possible to verify that the Client has reached legal age, the Company reserves the right to suspend the Client’s Account. If at the time of participation in the gambling games offered by the Company the Client is not of legal age:

• 6.5.1. The Client’s Account will be closed;
• 6.5.2. The funds deposited into the Client’s Account will be returned, and all transactions conducted during this period will be nullified;
• 6.5.3. All bets placed by the Client during this period will be canceled and refunded;
• 6.5.4. All winnings accumulated by the Client during the period when they were not of legal age will be canceled, and at the Company’s request, the Client will be obliged to reimburse the Company for any funds that were paid out from their account.

7. Username, Password, and Security

7.1. After creating an Account on the Company’s website, the Client must not disclose their username and password (whether intentionally or accidentally) to any third parties. If the Client forgets or loses the password to their Account, they can reset it by clicking the “Forgot Password” button located below the login button.

7.2. The Client is fully responsible for the security of their password, for any actions and transactions carried out using their Account, as well as for any losses incurred by the Client on their Account as a result of third-party actions.

7.3. The Client agrees and undertakes to immediately inform the Company of any unauthorized access to the Client’s Account and/or any breach of security, and to provide the Company (upon request) with proof of such access. The Company is not liable for any damages incurred by the Client as a result of unauthorized use of the Client’s username and password by any other person, nor for any unauthorized access to the Client’s Account.

8. Deposit and Withdrawal of Funds

8.1. To take part in games of chance on the Website, the customer must deposit a certain amount of money into their account.

8.2. By making a deposit into their Account, the Client confirms and declares that:

• 8.2.1. The funds deposited into their Account do not originate from illegal activities or any source prohibited by applicable law (e.g., money laundering, fraud, or any illegal financial activity).
• 8.2.2. The Client is the legal owner of the funds used and acquired them in accordance with the law.
• 8.2.3. The Client undertakes not to reject or cancel previously made transactions and not to cancel any payments made by them, which may result in the cancellation of payments made by third parties, in order to avoid any legal liability.

8.3. The Client may deposit funds into their gaming account from an account/system and/or bank card registered in the Client’s name. The Company does not accept funds from third parties. If the Company determines during the security check process that this condition has been violated, all winnings will be confiscated. Deposits made using payment instruments belonging to third parties are prohibited. “Third parties” in this context refer to friends, partners, relatives, or spouses. All payments must be made using a payment card, digital wallet, or other payment instrument registered in the Client’s name. If the check process reveals that the payment instrument is registered in someone else’s name, the Account will be closed and all transactions made via that payment instrument will be canceled. Consequently, all winnings will be returned to the Company, and all initial deposits will be returned to the rightful owner of the payment card or digital wallet. If it is not possible to refund the initial deposit or deposits to the rightful owner’s payment instrument, the funds will be returned by bank transfer, in which case all bank fees and commissions will be borne by the owner of the payment instrument.

8.4. In the event of a request for funds to be returned to the rightful owner via bank transfer, all bank fees shall be borne by the recipient.

8.5. The Client may use only one phone number if they wish to deposit funds into their account via SMS. This phone number must be registered and displayed in the Client’s profile. The Company does not allow Clients to receive any funds from the mobile network operator, even if the operator offers such a service. Clients may not make deposits via SMS using funds if they have a negative balance in their account. If the Client violates this rule, they will be blacklisted, their Account will be blocked, and they will be unable to withdraw funds.

8.6. The Company does not accept cash. The Company reserves the right to use external entities to process electronic payments and/or financial institutions to process payments and withdrawals. As long as the policies of the external organizations processing electronic payments and/or financial institutions are not in conflict with the provisions of these Terms and Conditions, the Client agrees to the aforementioned policies.

8.7. The Client is not permitted to reject or otherwise cancel any previously made transactions, nor cancel any other transactions related to funds in their gaming account. In the event of a breach of this condition, the Client is obliged to return to the Company all outstanding funds, including any costs incurred by the Company in connection with receiving funds from the Client.

8.8. The Company reserves the right to block the Client’s Account, cancel any payments made, and demand the return of any winnings if it detects any suspicious or fraudulent deposits, including deposits made using stolen credit cards, and/or any other transactions of a fraudulent nature (including any refunded or canceled payments). The Company reserves the right to inform the appropriate authorities and/or organizations (including credit institutions) of any fraudulent activities related to payments or any other illegal activities. The Company also reserves the right to contact a debt collection agency to recover unpaid deposits. Under no circumstances shall the Company be liable for the unauthorized use of credit cards, regardless of whether the Client was aware of the credit card theft or not.

8.9. The Client acknowledges and agrees that the gaming account is not a bank account and therefore is not subject to any form of insurance, guarantee, deposit protection, or any other protective measures in the form of deposit insurance schemes, bank insurance, or any similar insurance systems. No interest is accrued on funds held in the gaming account.

8.10. When the Client makes a deposit, the funds are added to the main balance with a one-time wagering requirement.

8.11. Bets made in the following games do not count towards the deposit wagering requirement: 4 Dragon Kings, African King: Hold 'n' Link, Aqua Moto Racing, Asian Baccarat, Atlantis, Attack on Crabs, Auto Mega Roulette, Auto Roulette, Aviamasters, Awesome Lucky Wheel, Awesome Treasure, Baccarat, Baccarat Lobby, Baccarat Punto Banco, BarnVille, Big Bass Crash, Black Roulette ROU01, Blackjack, Blackjack 17 - Azure, Blackjack 18 - Azure, Blackjack 19 - Azure, Blackjack 20 - Azure, Blackjack 21 - Azure, Blackjack 27 - Azure, Blackjack 28 - Azure, Blackjack 29 - Azure, Blackjack 35 - The Club, Blackjack 36 - The Club, Blackjack 37 - Ruby, Blackjack 38 - Ruby, Blackjack 39 - Ruby, Blackjack 40 - Ruby, Blackjack 41 - Ruby, Blackjack 42 - Ruby, Blackjack 43 - Ruby, Blackjack 44 - Ruby, Blackjack 45 - Ruby, Blackjack 46 - Ruby, Blackjack 47 - Ruby, Blackjack 52 - Ruby, Blackjack 53 - Ruby, Blackjack 54 - Ruby, Blackjack 55 - Ruby, Blackjack 56 - Ruby, Blackjack 57 - Azure, Blackjack 58 - Azure, Blackjack 59 - Azure, Blackjack 60 - Azure, Blackjack 61 - Azure, Blackjack 62 - Azure, Blackjack 63 - Azure, Blackjack 64 - Ruby, Blackjack 65 - Ruby, Blackjack 70 - Ruby, Blackjack 71 - Ruby, Blackjack 72 - Ruby, Blackjack 73 - Ruby, Blackjack 74 - Ruby, Blackjack Euro, Blackjack Lobby, Blocks, Bombing Kraken, Book of Nile: Hold 'n' Link, Boxes, Bright Roulette ROU05, Bubble Shooter, Cai Shen Dao, Calorie Killer, Cappadocia, Cash Cuisine, Cash Show, Cash Vault Hold ‘n’ Link, Charming Gold: Hold 'n' Link, Chicken Road 2.0, Christmas Wheel, Classic Baccarat EU01, Classic Blackjack, Coin Flip, Coins, Colors, Cops And Robbers, Craps, Crash, Crash X, Crasher, CrashX Football Edition, Cricket X, Crush Pirate Ship, Cthulhu, Cubes, Cubes 2, Cursed Seas, Danger Zone, Deep Beast, Deep Fishing, Deep Overlord, Deluxe Dice, Deluxe Wallet, Devil Buster, Dice Bonanza, Dragon Boom, Dragon City, Dragon Palace Adventure, Dragon Scrolls, Dragon Tiger, Dragon Tiger MD01, Dragon Treasure, Explosion Magic, F Mines, F777 Fighter, Fan Tan, Fighters xXx, Fishing Tycoon, Fly to Universe, Football Manager, Football X, Fortune 6 Baccarat, Fortune Code, Fortune's Number, Fruit Basket, Fruit Cash Hold 'n' Link, Full Throttle, Galactic Bounty Hunter, Galaxy Roulette EU01, Genie, Go Go Fishing, Go Go Magic Cat, GO GO Magic Dog, Goblin Run, Golden Crab, Golden Fish Hunter, Golden RA, Happy Animal Farm, Happy Food Hunter, Heat Hit Hold 'n' Link, Hi-Lo, High Striker, Hilo, Hot Cash: Hold 'n' Link, Hot Gear, Hungry Shark, Hungry Shark Cthulhu, Iron Hero, JetX, JetX3, Jungle Wheel, Just Gems: Hold 'n' Link, KA Fish Party, Keno 10 One Minute, Keno 10 Two Minutes, Keno 8 One Minute, Keno 8 Two Minutes, Keno Express, Legend of Erlang, Leprechaun and Animals, Limbo Cat, Limbo Crash, Limbo XY, Lines, Live Casino Lobby, Lucky Crumbling, Luxor Scratch, Maestro, Magic Dice, Magic Witches, Magical Ocean, Mary's Mining Mania, Mega Baccarat, Mega Love, Mega Roulette, Mega Sic Bo, Mega Wheel, Mermaid Legend, Mermaid World, Midnight Terror, Million Lucky Wheel, Mines, Monster Collector, Monster Destroyer, Monster Go Shopping, Monster Island, Monster Shooter, Mr.Thimble, Multihand Blackjack, Mythical Beast, Naughty Witches, Ninja Crash, No Fly Zone, Ocean Fortune, Ocean Princess, Ocean Star Hunting, Ocean Vacation, Octopus Legend, ONE Blackjack, ONE Blackjack 2 - Ruby, Onmyoji, Osiris Gold Hold ‘n’ Link, Penalty, Pirate Treasure Hunt, Pirates War, Plinko, Plinkoman, Poseidon Battle, Poseidon's Secret, Poseidon's Secret 2, PowerUP Roulette, Rabbit Party, Road Hunting, Robot Wars, Rocket Race, Romanian Roulette, Roulette, Roulette Azure, Roulette Green, Roulette Lobby, Roulette Ruby, Royal Fruits 5: Hold 'n' Link, Save The Hamster, Scratch Alpaca Bronze, Scratch Alpaca Gold, Scratch Alpaca Silver, Shark Fight, Shenron Hunter, Sic Bo, Sic Bo & Dragon Tiger, Snake & Ladders Live, Space XY, Spaceman, Special OPS, Speed Asian Baccarat, Speed Auto Roulette, Speed Baccarat, Speed Baccarat 1, Speed Baccarat 10, Speed Baccarat 11, Speed Baccarat 12, Speed Baccarat 13, Speed Baccarat 14, Speed Baccarat 15, Speed Baccarat 16, Speed Baccarat 17, Speed Baccarat 2, Speed Baccarat 5, Speed Baccarat 6, Speed Baccarat 7, Speed Baccarat 8, Speed Baccarat 9, Speed Blackjack - 15 Ruby, Speed Blackjack - 16 Ruby, Speed Blackjack - 17 Ruby, Speed Blackjack - 18 Ruby, Speed Blackjack 1 - Ruby, Speed Blackjack 10 - Ruby, Speed Blackjack 11 - Azure, Speed Blackjack 12 - Azure, Speed Blackjack 14 - Azure, Speed Blackjack 19 - Emerald, Speed Blackjack 2 - Ruby, Speed Blackjack 20 - Emerald, Speed Blackjack 21 - Emerald, Speed Blackjack 22 - Emerald, Speed Blackjack 3 - Ruby, Speed Blackjack 4 - Ruby, Speed Blackjack 5 - Ruby, Speed Blackjack 6 - Ruby, Speed Blackjack 7 - Ruby, Speed Blackjack 8 - Ruby, Speed Blackjack 9 - Ruby, Speed Dragon Tiger, Speed Roulette, Speed Roulette 1, Speed Roulette 2, Striker, Super 8 Baccarat, Sweet Bonanza CandyLand, The Alchemist, The Big Game Hold 'n' Link, The Deep Monster, Three Headed Dragon, Totem, Tower Rush, Turbo Asian Baccarat, Turbo Baccarat, Turbo Dragon Tiger, Turbo Mines, Turbo Roulette, Twenty-One, Undersea Battle, Undersea Killer, Undersea Treasure, Vegas Ball Bonanza, VIP Blackjack 1 - Ruby, VIP Blackjack 10 - Ruby, VIP Blackjack 11 - Ruby, VIP Blackjack 12 - Ruby, VIP Blackjack 2 - Ruby, VIP Blackjack 3 - Ruby, VIP Blackjack 4 - Ruby, VIP Blackjack 5 - Ruby, VIP Blackjack 9 - Ruby, VIP Roulette – The Club, War Turtle, Wheel, Wild Buffalo Hold 'n' Link, Wizard of Wild, World of Lord Elf King, World of Lord Witch King, Yellow Diver, Zodiac Fortune, Zodiac Hunting, Zombie Chicken.

8.12. The Client may request a withdrawal from their gaming account at any time, provided that the following conditions are met:

• 8.12.1. The deposits must have been made to the account without any prohibited actions and must not have been canceled or otherwise invalidated.
• 8.12.2. All verification actions mentioned in point 6 must have been successfully completed.
• 8.12.3. When requesting a withdrawal from their account, the Client should take into account the following issues:
• 8.12.4. The information in the Client’s profile must be complete, including their first and last name and contact details (verified phone number and email address).
• 8.12.5. Withdrawals must be made using the same payment method that was used to deposit funds into the Client’s account.
• 8.12.6. In accordance with Mastercard conditions, the Company cannot refund funds to Mastercard credit cards. Therefore, funds deposited using a Mastercard credit card will be returned using other payment methods.
• 8.12.7. When requesting a withdrawal of an amount of one thousand US dollars (1000 USD) or more, the Client must undergo an identity verification procedure. This procedure consists of sending the Company a copy or digital photograph of the identification page (with photo) from the Client’s identity document (passport, identity card, or other identification document). When withdrawing funds to a credit card, the Client must also send a digital photograph of both sides of the card to which the funds will be withdrawn. It is mandatory to obscure the CVV2 code.
• 8.12.8. If the withdrawal amount does not exceed 6 999 TRY, the funds will be transferred to the Client’s account within three business days from the moment the withdrawal request is submitted.
• 8.12.9. If the withdrawal amount is at least 7 000 TRY and does not exceed 39 999 TRY, the funds will be transferred within five business days.
• 8.12.10. If the withdrawal amount is at least 40 000 TRY and does not exceed 199 999 TRY, the funds will be transferred within fourteen business days.
• 8.12.11. If the withdrawal amount is at least 200 000 TRY and does not exceed 429 999 TRY, the funds will be transferred within twenty-one business days.
• 8.12.12. If the withdrawal amount exceeds 430 000 TRY, the funds will be transferred within thirty business days. The maximum amount that can be transferred within this period is 430 000 TRY.
• 8.12.13. Alternative payment methods require individual arrangements with the website administration.
• 8.12.14. The Client confirms their agreement to the Company’s withdrawal procedures as specified above.
• 8.12.15. In the event of high load on the finance department or increased demand for KYC procedures and other necessary checks, withdrawals may take longer than the time frames specified above. To determine the reasons for any specific payment delay, the Client may contact the Company’s customer service department.
• 8.12.16. In the case of using the mobile operator’s services for transferring funds, the payment will not be made until 2–3 weeks have passed from the posting of the Client’s last deposit made using this payment method. This is to prevent fraud.

8.13. VIP client transactions may be processed on an accelerated basis, provided that a deposit of at least 43 000 TRY has been made within the last 30 days.

8.14. For legal reasons, the Company does not accept clients from the countries listed in point 4.4. The Company may change the list of prohibited jurisdictions without prior notice to users. The Client agrees not to create an account or transfer funds to their account while residing in any of the jurisdictions listed above.

8.15. The Client may request a withdrawal provided that there are no funds in their account that are still subject to wagering requirements.

9. Payment Terms (Including Services Available via 1-Click)

9.1. The Client agrees to pay for all Services and/or products, or any additional services that they use or order on the website, as well as for any additional costs (if applicable), including, among others, any applicable taxes, duties, etc. The Client is solely responsible for timely payment of all expenses. The payment service provider processes payments only in amounts agreed upon with the website and is not responsible for the Client paying the aforementioned additional expenses. Once the Client clicks the “Payment” button, the payment is deemed completed and cannot be canceled. By clicking the “Payment” button, the Client agrees not to cancel the payment or request its cancellation. By submitting a request on the website, the Client represents and confirms that they are not violating the laws of any country. Furthermore, by accepting the provisions of these Terms and Conditions, the Client confirms that they have the right to use the goods and/or services available on the website as a holder of a payment card.

9.2. By using the services of the website, which offers specific services such as those related to gambling, the Client provides a legally binding confirmation that they have reached legal age, i.e. the age at which the use of the services available on the website is permitted in their jurisdiction.

9.3. By using the Services on the website, the Client accepts legal responsibility for complying with the laws of any country in which they use the Service and confirms that the payment service provider is not responsible for any illegal action or unauthorized breach of the law. By agreeing to use the Services on the website, the Client understands and accepts that their payments are processed by the payment service provider and that the Client is not entitled to a refund for Services and/or goods for which they have already paid, nor can they cancel any payments. If the Client wishes to cease payment for the use of Services and/or goods before the next payment due date, they may cancel the use of the Services on their Account on the website.

9.4. The payment service provider is not responsible for refusing or being unable to process data related to the Client’s payment card, nor for a refusal caused by a ban on processing a payment using the Client’s payment card imposed by the issuing bank. The payment service provider is not responsible for the quality, quantity, or value of any services and/or goods provided to the Client or purchased by the Client on the website using the Client’s payment card. When paying for any services and/or goods on the website, the Client must comply with the website’s terms of use. It should be noted that the Client, as the holder of a payment card, is fully responsible for timely payment for all services and/or goods used on the website, as well as for any additional costs/fees associated with that payment. The payment service provider processes transactions only in amounts agreed upon on the website and is not responsible for determining the prices, total price, and/or total amounts.

9.5. If the Client does not agree with the above or other terms, it is necessary to reject the payment in a timely manner, and if necessary, to directly contact the website administrator/customer service department.

10. Placing bets or participating in games

10.1. Before confirming any transactions (bets), the Client must ensure that their details are correct. The Client is responsible for the accuracy of this information.

10.2. The Client may review the payment history on the website in the “Cashier” section.

10.3. The Company reserves the right to refuse or cancel any transaction, in part or in whole, at its sole discretion, including but not limited to situations involving fraudulent activities, insufficient funds, or violations of the Terms and Conditions. Payments are accepted only after the Client receives confirmation from the Company. If confirmation that the transaction has been processed is not received, the Client should contact customer support.

11. Collusion, fraud, deception, and unlawful activities

11.1. The Company’s Terms prohibit the following actions:

• 11.1.1. Disclosing sensitive account information (including but not limited to login credentials, payment details, or betting strategies) to third parties;
• 11.1.2. Obtaining unfair advantages (i.e. “cheating”), including exploiting software errors and deficiencies (schemes), using automated players (bots), and causing system failures;
• 11.1.3. Using stolen, cloned, or otherwise unlawfully obtained credit or debit cards to deposit funds into the gaming account managed by the Company;
• 11.1.4. Engaging in activities that entail criminal liability (including money laundering);
• 11.1.5. Collusion, attempted collusion, or direct or indirect participation in such schemes with any other client while using the website.

11.2. Any attempts to abuse the Company’s bonus offers, including but not limited to using multiple accounts or manipulating bonus terms, are prohibited. If the Company suspects abuse, it reserves the right to restrict or cancel any withdrawals of winnings.

11.3. The Company will take all necessary measures to prevent or detect any attempts at collusion by Clients. Appropriate actions may be taken against such Clients. The Company is not liable for any damages or losses incurred by the Client as a result of participation in fraudulent activities.

11.4. If the Client discovers that other players are committing such violations, they should notify the Company as soon as possible. The Client may contact the Company in any manner convenient to them.

11.5. If the Company suspects the Client of any fraudulent activities, it may deny the Client access to its Services without any obligation to refund any funds in accounts closed for that reason. Additionally, the Company reserves the right to inform the appropriate authorities and financial organizations about such irregularities.

11.6. The Company reserves the right to block or suspend the account of any Client found to be engaged in illegal or fraudulent activities and to seize all funds in that account. In such cases, the Client may not make any claims or complaints against the Company.

12. Other prohibited activities on the website

12.1. Any interactions with the Company’s employees or other Clients that are of an offensive nature (vulgar language, insults, threats) are prohibited.

12.2. Clients are prohibited from misleading, altering, deleting, or otherwise modifying any information published on the website. Any other actions that may cause the website to malfunction or otherwise affect the operation of the Company’s website (including the use and dissemination of viruses, malicious programs, and scripts) are also prohibited. The mass distribution of messages (spam) is strictly forbidden. The Company reserves the right to take legal action and suspend accounts of Clients involved in such activities.

12.3. Reproducing, copying, modifying, or distributing any content, including but not limited to software, logos, trademarks, or proprietary materials, without permission is prohibited. The Client may use the Company’s Services exclusively for personal and entertainment purposes. Any unauthorized use of the Company’s intellectual property may result in legal action.

12.4. Any attempts to gain unauthorized access to the Company’s website or any servers or computers associated with the Company are forbidden. In the event the Client is suspected of attempting to hack or bypass security measures, the Company will be forced to immediately block the Client’s main Account, notify law enforcement, and provide them with the Client’s personal data.

12.5. The Company is not liable for any damages or losses incurred by the Client as a result of technical errors, computer virus infections, or other malicious software encountered while using the Company’s website or the links placed therein.

12.6. Exchanging or selling accounts in any way, or intentionally transferring an Account to another client, is strictly prohibited.

13. Term and termination of the agreement

13.1. The Client may close their gaming Account at any time. This may be done by sending an email to [email protected] or by contacting customer support in any convenient manner.

13.2. The Client is fully responsible for all actions taken using their gaming Account until they receive confirmation from the Company that their Account has been closed. The Account will be considered closed only after the Client receives appropriate confirmation from the Company.

13.3. The Company reserves the right to demand payment of all amounts and fees owed by the Client before closing the Client’s Account. Any funds remaining in the Account after its closure will not be paid out or returned to the Client in any form (including as bonus funds, loyalty points, etc.), and the Client will lose access to their gaming Account.

13.4. Subject to the provisions of these Terms, upon closing the Client’s Account, neither party shall have any further obligations to the other.

13.5. The Company may close the Client’s Account (including deleting the Client’s username and password) immediately and without prior notice:

• 13.5.1. If the Company decides to stop providing the Services in general or specifically to you for certain reasons. Upon such blocking or deletion of an account, all outstanding balances will be transferred to the player's original deposit method;
• 13.5.2. If the Client’s Account is in any way linked to an account that has already been closed;
• 13.5.3. Regardless of the type of linkage between the Client’s Account and closed accounts. The remaining gaming balance will be returned to the Client after deducting all amounts owed to the Company by the Client (except in cases specified in these Terms). Such funds may be returned upon the Client’s request within a specified period, provided that:
• 13.5.4. The Client is engaging in fraudulent activities or attempting to hack any part of the Company’s system;
• 13.5.5. The Client attempts to change information on the Company’s website without authorization or deliberately disrupts the Company’s operations in any way;
• 13.5.6. The Client uses the gaming Account for improper or illegal purposes (e.g. accessing the Company’s website from a jurisdiction where gambling is prohibited).

13.6. The Company reserves the right to close the Client’s Account and annul any of these Terms by sending a notification to the email address provided in the Client’s Account (in the contact details section). All funds from the Client’s real balance will be returned provided that the Account is closed in accordance with section 11 (COLLUSION, FRAUD, AND UNLAWFUL ACTIVITIES) and/or section 18 (BREACH OF THE TERMS) of these Terms. If the Company is unable to contact the Client, the amount in the Client’s real balance will be transferred to the Company or a regulatory authority.

14. System errors

14.1. The Company is responsible for correcting any technical, system, or content-related errors that occur on the website. The Company is not responsible for errors or failures of the equipment used by the Client, nor for errors on the part of the Client’s internet service provider.

15. Errors and malfunctions

15.1. While using the Company’s Services, situations may occur in which a bet or payment is accepted due to an error on the Company’s part. For example, if bet conditions were set incorrectly, an obvious data entry error occurred, or the information regarding the amount available to the Client in terms of winnings, withdrawals, or refunds is incorrect. This applies to data entered both manually and automatically.

15.2. The Company may cancel and/or limit any bet placed by the Client.

15.3. The Company may cancel bets and winnings placed or received using funds granted to the Client as a result of an error. Any funds paid out based on such bets will be treated as a loan to the Client. The Client is obliged, upon request, to immediately return such funds to the Company.

15.4. Neither the Company (including its agents and employees) nor its suppliers or partners shall be liable for any loss of funds or damages caused by any error on the part of the Company or the Client.

15.5. The Company, its affiliated and subsidiary entities (including all employees and management), shall not be liable for any damages or losses caused by the interception of any information transmitted over the Internet.

16. Company disclaimer of liability

16.1. The Client agrees that they use the Company’s services voluntarily, at their own discretion, and fully aware of the risks involved, including financial, legal, and personal risks, which may arise from their use of the services.

16.2. The Company’s services are provided ‘as-is,’ as specified in these Terms, and are subject to the limitations outlined herein. The Company does not offer any additional warranties, guarantees, or representations, express or implied, regarding the website or any services available on it.

16.3. The Company is not liable for any direct, indirect, incidental, consequential, or punitive damages or losses, including but not limited to loss of data, revenue, profits, or reputation, arising out of or related to the use of its services.

17. Breach of the terms

17.1. The Client is solely responsible for indemnifying the Company against any costs, claims, or expenses (including legal fees) arising from any breach of these Terms by the Client.

17.2. The Client agrees to protect the interests of the Company (including its employees and management) and to reimburse the Company for any losses incurred as a result of:

• 17.2.1. The Client’s breach of these Terms;
• 17.2.2. The Client’s breach of the rights or principles of third parties;
• 17.2.3. The use of the Client’s personal data by a third party to gain access to the Company’s website without the Client’s consent;
• 17.2.4. Receiving any winnings obtained in such a manner.

17.3. If the Client breaches these Terms, the Company may:

• 17.3.1. Send the Client a warning of the breach with a demand to cease the unlawful activities;
• 17.3.2. Restrict the Client’s access to the Company’s website by suspending their gaming Account;
• 17.3.3. Close the Client’s Account;
• 17.3.4. Withhold any winnings, bonuses, and withdrawals obtained by the Client as a result of their breach.

17.4. The Client’s username and password may be deleted if the Client breaches any provision of these Terms.

18. Intellectual property rights

18.1. The content of the Company’s website is subject to copyright and related rights. All materials available for download on the website may be downloaded to a single personal computer and/or printed solely for personal, non-commercial use.

18.2. Using the Company’s website does not grant the Client any rights to any intellectual property owned by the Company or third parties.

18.3. Any use of trademarks, names, logos, or other materials published on this website is prohibited.

18.4. The Client is fully responsible for any damages and expenses incurred by the Company as a result of unauthorized actions taken by the Client. If the Client becomes aware that prohibited actions are being carried out against the Company, they must notify the Company immediately and fully cooperate with any investigation.

19. Personal data

19.1. The Company adheres to data protection principles and all information collected during the Client’s use of the website. The Company is obligated to process the personal data provided by the Client in strict accordance with the Privacy Policy.

19.2. The Client grants the Company the right to process their personal data for the purposes described in the Company’s service provision terms.

19.3. Access to the Client’s personal data may be granted only to the Company’s employees who require it for providing Services to the Client (except in cases specified in section 12 of these Terms).

19.4. All correspondence received from the Client will be stored to accurately record all information provided by the Client.

20. Use of cookies on the website

20.1. Cookies are essential for the operation of the website. Using these cookies helps make the site easier and more convenient to use. More information on managing cookies can be found at www.aboutcookies.org. Blocking or deleting cookies may limit the Client’s access to certain features and parts of the Company’s website.

21. Complaints and notifications

21.1. To submit a complaint or claim regarding the Company’s operations, the Client should contact customer support in a manner convenient to them.

21.2. The Client agrees that the information stored on the server will serve as the conclusive and final evidence in the event of any dispute.

21.3. The Client agrees that the outcomes of bets are determined by our random number generator and accepts the results of all bets and games. In the event of any discrepancies between the balance displayed on the Client’s gaming account or the bet results shown in the Client’s browser and the information on the Company’s server, the records on the server shall be deemed correct and binding.

22. Assignment of rights and obligations

22.1. The Company reserves the right to assign, transfer, or change the purpose of these Terms in part or in whole as collateral for any person. Such a transfer may occur without the Client’s consent and will be on terms at least as favorable to the Client.

23. Force majeure

23.1. In the event of force majeure, the Company shall not be held liable for failure to fulfill any of its obligations or for delays in their performance. Force majeure includes wars, civil unrest, natural disasters, mass communication disruptions, DDOS attacks, and labor disputes.

23.2. For the duration of any force majeure, the Company’s operations are deemed suspended. All obligations set forth in these Terms are suspended until the force majeure circumstances cease.

24. Waiver of obligations

24.1. If the Company is unable to fulfill its obligations to the Client or to obtain any form of compensation, this does not deprive the Company of its rights nor does it release the Client from their obligations under these Terms.

24.2. Any waiver by the Company of its obligations shall only have legal effect if it is officially recognized and communicated to the Client in writing.

24.3. If the Company is unable to ensure the Client’s performance of any obligation or to obtain access to any form of compensation to which it is entitled, this shall not be interpreted as a waiver of such compensation by the Company or as releasing the Client from their obligations.

25. Severability

25.1. If any provision of these Terms becomes unenforceable in any way, that provision shall be separated from the remainder of the Terms. In such a case, the remaining provisions shall remain in full force and effect and shall not be invalidated. If necessary, the Company may modify those parts of the Terms that cannot be enforced in accordance with legal requirements.

26. Jurisdiction

The Turkish version of these Terms shall be the definitive version for all interpretations. Other language versions are provided solely for convenience and are not legally binding.

27. Links

27.1. From time to time, links to third-party websites may be published on the Company’s website. The Client understands and agrees that the Company has no control over these sites and cannot accept any liability for any damages incurred by the Client when visiting them. Links to other websites are provided solely for informational purposes.

28. Loyalty points

28.1. Regular customers have the opportunity to earn loyalty points that can be exchanged for funds to use in games on the website. The Customer starts earning points from the moment they place their first real money bet. These points are awarded automatically.

28.2. The Customer receives points based on the amount of bets in games. For example, the Customer receives 1 loyalty point for every 60 TRY bet in slot games.

28.3. The number of points earned by the Customer determines their status in one of the following categories:

• Newcomer (0–100)
• Amateur (100–500)
• Experienced (500–2500)
• Professional (2500–5000)
• Master (5000–25000)
• Legend (over 25000)

28.4. The Client can exchange earned points for real money. The progress towards the next status is saved.

28.5. The status achieved by the Client determines the exchange rate for earned loyalty points:

• Newcomer – 1: 0.04 TRY
• Amateur – 1: 0.05 TRY
• Experienced – 1: 0.065 TRY
• Professional – 1: 0.08 TRY
• Master – 1: 0.1 TRY
• Legend – 1: 0.13 TRY

28.6. Upon reaching a certain status, the Client receives cashback, which is credited once a week:

• Newcomer – 0%
• Amateur – 0%
• Experienced – 0%
• Professional – 5%
• Master – 5%
• Legend – 5%

28.7. VIP statuses are awarded upon reaching the following deposit thresholds:

• VIP Gold – 90.000 TRY (rate: 1: 0.0055 TRY, cashback: 10%)
• VIP Platinum – 180.000 TRY (rate: 1: 0.006 TRY, cashback: 10%)
• VIP Diamond – 360.000 TRY (rate: 1: 0.0065 TRY, cashback: 10%)

28.8. Points may also be awarded under the terms of specific promotions and offers.

28.9. Games that do not affect progression of the loyalty program:

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Ruby, Blackjack 72 - Ruby, Blackjack 73 - Ruby, Blackjack 74 - Ruby, Blackjack 75 - Azure, Blackjack 76 - Azure, Blackjack 79 - Emerald, Blackjack 80 - Emerald, Blackjack 81 - Emerald, Blackjack 82 - Emerald, Blackjack 83 - Emerald, Blackjack 84 - Emerald, Blackjack 85 - Emerald, Blackjack 86 - Ruby, Blackjack 87 – Emerald, Blackjack 88 – Emerald, Blackjack 89 – Emerald, Blackjack 90 – Azure, Blackjack 91 – Azure, Blackjack 92 – Azure, Blackjack 93 - Azure, Blackjack 94 - Emerald, Blackjack 95 - Emerald, Blackjack 96 - Emerald, Blackjack 97 – Azure, Blackjack 98 – Azure, Blackjack 99 – Azure, Blackjack A, BlackJack A, Blackjack Atlantic City, BlackJack Atrium A, BlackJack Atrium B, Blackjack B, BlackJack B, BlackJack Brazilian C, Blackjack C, Blackjack Classic Perfect Pairs, BlackJack Creed A, BlackJack Creed B, BlackJack Creed C, BlackJack Creed D, BlackJack Creed E, BlackJack Creed F, BlackJack Creed H, BlackJack Creed I, BlackJack Creed J, BlackJack Creed K, BlackJack Creed L, BlackJack Creed M, BlackJack Creed N, Blackjack Da Sorte, Blackjack Diamond VIP, Blackjack Double Exposure, Blackjack Euro, Blackjack European, Blackjack Fast, BlackJack FIESTA, Blackjack Fortune VIP, BlackJack FTV, BlackJack FTV VIP, Blackjack Gold 1, Blackjack Grand VIP, Blackjack Lobby, Blackjack Lucky Ladies, Blackjack Lucky Ladies, Blackjack Party, Blackjack Platinum VIP, BlackJack Premium, BlackJack Side Bets, Blackjack Silver A, Blackjack Silver B, Blackjack Silver C, Blackjack Silver D, Blackjack Silver E, Blackjack Silver F, Blackjack Silver G, Blackjack Supreme Multi Hand Perfect Pairs, Blackjack Supreme Single Hand Perfect Pairs, Blackjack Surrender, Blackjack Switch, Blackjack Vegas Strip, Blackjack VIP, Blackjack VIP, Blackjack VIP 1, Blackjack VIP 10, Blackjack VIP 11, Blackjack VIP 12, Blackjack VIP 13, Blackjack VIP 14, Blackjack VIP 15, Blackjack VIP 16, Blackjack VIP 17, Blackjack VIP 18, Blackjack VIP 19, Blackjack VIP 2, Blackjack VIP 21, Blackjack VIP 22, Blackjack VIP 25, Blackjack VIP 26, Blackjack VIP 27, Blackjack VIP 28, Blackjack VIP 29, Blackjack VIP 3, Blackjack VIP 30, Blackjack VIP 31, Blackjack VIP 32, Blackjack VIP 33, Blackjack VIP 34, Blackjack VIP 35, Blackjack VIP 36, Blackjack VIP 37, Blackjack VIP 38, Blackjack VIP 39, Blackjack VIP 4, Blackjack VIP 40, Blackjack VIP 41, Blackjack VIP 44, Blackjack VIP 47, Blackjack VIP 48, Blackjack VIP 49, Blackjack VIP 5, Blackjack VIP 50, Blackjack VIP 51, Blackjack VIP 52, Blackjack VIP 53, Blackjack VIP 54, Blackjack VIP 55, Blackjack VIP 56, Blackjack VIP 57, Blackjack VIP 58, Blackjack VIP 59, Blackjack VIP 6, Blackjack VIP 60, Blackjack VIP 61, Blackjack VIP 62, Blackjack VIP 63, Blackjack VIP 64, Blackjack VIP 65, Blackjack VIP 66, Blackjack VIP 67, Blackjack VIP 68, Blackjack VIP 69, Blackjack VIP 7, Blackjack VIP 70, Blackjack VIP 8, Blackjack VIP 9, Blackjack VIP A, Blackjack VIP Alpha, Blackjack VIP B, Blackjack VIP Beta, Blackjack VIP C, Blackjack VIP D, Blackjack VIP E, Blackjack VIP F, Blackjack VIP G, Blackjack VIP Gamma, Blackjack VIP H, Blackjack VIP I, Blackjack VIP J, Blackjack VIP N, Blackjack VIP O, Blackjack VIP P, Blackjack VIP Q, Blackjack VIP S, Blackjack VIP U, Blackjack VIP V, Blackjack VIP X, Blackjack VIP Z, BlackJack VISION A, BlackJack VISION D, Blackjack X 1 - Azure, Blackjack X 10 - Ruby, Blackjack X 14 - Ruby, Blackjack X 15 - Ruby, Blackjack X 16 - Azure, Blackjack X 17 - Azure, Blackjack X 18 - Azure, Blackjack X 19 - Ruby, Blackjack X 2 - Azure, Blackjack X 20 - Ruby, Blackjack X 21 - Ruby, Blackjack X 24 - Azure, Blackjack X 25 - Azure, Blackjack X 3 - Azure, Blackjack X 4 - Ruby, Blackjack X 5 - Ruby, Blackjack X 6 - Azure, Blackjack X 7 - Azure, Blackjack X 8 - Ruby, Blackjack X 9 - Ruby, BlackjackX 11 - Emerald, BlackjackX 12 - Emerald, BlackjackX 13 - Emerald, BlackjackX 22 - Emerald, BlackjackX 23 - Emerald, BlackjackX 26 - Emerald, BlackjackX 27 - Emerald, BlackjackX 28 - Emerald, BlackjackX 29 - Emerald, BlackjackX 30 - Emerald, BlackjackX 31, BlackjackX 32, BlackjackX 33, BlackjackX 34, BlackjackX 35, BlackjackX 36, BlackjackX 37, BlackjackX 38, BlackjackX 39, BlackjackX 40, Blast Man, Blaze Roulette, Blazing Heat Roulette, Blocks, Bombay Blackjack, Bombay Roulette, Bombing Fishing, Bombing Fishing, Bombing Kraken, Bonanza Wheel, Bonsai Speed Baccarat A, Bonsai Speed Baccarat B, Bonsai Speed Baccarat C, Bonus Bingo, Bonus Deuces Wild, Bonus Deuces Wild 1 Hand, Bonus Deuces Wild 10 Hand, Bonus Deuces Wild 100 Hand, Bonus Deuces Wild 5 Hand, Bonus Deuces Wild 50 Hand, Bonus Poker, Bonus Poker, Bonus Poker 1 Hand, Bonus Poker 10 Hand, Bonus Poker 100 Hand, Bonus Poker 5 Hand, Bonus Poker 50 Hand, Book Of Keno, Book of Nile: Hold 'n' Link, Boom Legend, Boom Legend, Boom X, Boxes, Boxing Extravaganza, Brazilian BlackjackX 1, Brazilian BlackjackX 2, Brazilian BlackjackX 3, Brazilian BlackjackX 4, Brazilian BlackjackX 5, Break the Ice, Bubble Shooter, Bubbles, Bucharest Auto - 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Island, KA Fish Hunter, KA Fish Party, Keno, Keno, Keno, Keno, Keno 10 One Minute, Keno 10 Two Minutes, Keno 8 One Minute, Keno 8 Two Minutes, Keno Deluxe, Keno Express, Keno Rush, Kick Pumpkin, King Octopus, King of Jumping Scratch, Kirmizi Turkish Blackjack 2, Kirmizi Turkish Speed Blackjack 2, Koi Cash, Korean BlackjackX 1, Korean BlackjackX 2, Korean BlackjackX 3, La Española Roulette, Ladder Climbing, Las Vegas Blackjack, Las Vegas Roulette, Legend of Erlang, Leprechaun and Animals, Let's Shoot, Let’s Enhance, Lightning Baccarat, Lightning Blackjack, Lightning Dice, Lightning Dragon Tiger, Lightning Roulette, Limbo, Limbo, Limbo Cat, Limbo Crash, Limbo Rider, Limbo XY, Limitless Blackjack, Lines, Lion's Orb, Live Casino Lobby, Long Ball, Loot or Boot, LOVE is all you need, Luck & Magic Scratch, Lucky 6 Roulette, Lucky Bingo, Lucky Bingo, Lucky Card, Lucky Clover, Lucky Coin, Lucky Crumbling, Lucky Keno, Lucky Numbers x12, Lucky Numbers x16, Lucky Numbers x20, Lucky Numbers x8, Lucky Ocean, Lucky Roulette, Lucky Sevens Blackjack, Lucky Shot, Lucky Star, Lucky Video Poker, Ludo, Ludo Express, Ludo Quick, Ludo Quick, Luxor Scratch, M Andar Bahar, M Pok Deng, M Roulette, M Sic Bo, M Teen Patti 20-20, Macau Baccarat, Maestro, Magic Dice, Magic Dice, Magic Keno, Magic Lamp Bingo, Magic Lamp Bingo, Magic Poker, Magic Wheel, Magic Witches, Magical Ocean, Magnify Man, Mahjong Fruit, Majestic Roulette, Maneki 88 Gold, Mania Lotto, Marina Bay Baccarat, Mary's Mining Mania, Max Car Motor Racing, Mega Fishing, Mega Love, Mega Money, Mega Roulette, Mega Sic Bac, Mega Wheel, Mermaid Hunter, Mermaid Legend, Mermaid World, Miami Beach Baccarat, Midnight Terror, Mighty Crash, Million Lucky Wheel, Mine Field, Mine Gems, Mine Island, Mines, Mines, Mines, Mines, Mines, Mines Gold, Mines Gold, Minesweeper, Minesweeper XY, Mini Flush, Mini Flush, Mini Roulette, Monopoly, Monopoly Big Baller, Monster Collector, Monster Destroyer, Monster Go Shopping, Monster Island, Monster Shooter, Monti, More or Less, Motorbikes, Mouse Gets Fortune, Mr. Bean, Mr.Thimble, Mriya, MSC Casino, Muertitos, Muertitos: Video Bingo, Multi Mega Bingo Bonanza, Multi-Hand All American Poker, Multi-Hand Blackjack, Multi-Hand Bonus Poker, Multi-Hand Deuces Wild Poker, Multi-Hand Double Bonus Poker, Multi-Hand Joker Poker, Multihand Blackjack, Multihand Blackjack, Multihand Blackjack Pro, Mummy's Treasure, Muscle Tussle, Mythical Beast, Naughty Witches, Need for X, Neko, Neon Shapes, Ninja Crash, Ninja Fishing, No Comm Speed Baccarat A, No Comm Speed Baccarat B, No Commission Baccarat, No Commission Baccarat A, No Commission Baccarat B, No Commission Baccarat C, No Fly Zone, Non Stop Baccarat, Non Stop Blackjack, Non Stop Match, Non Stop Roulette, Number Bonus, Number King, Number King, Oasis Poker, Oasis Poker, Oasis Poker, Oasis Poker Classic, Ocean Fortune, Ocean King Jackpot, Ocean King Jackpot, Ocean Lord, Ocean Princess, Ocean Star Hunting, Ocean Vacation, Oceania VIP Blackjack, October Pub, Octopus Legend, Odd Ball, Old West, ONE Blackjack, One-Hand Blackjack, Oneshot Fishing, Onmyoji, Oracle Twister Roulette, Oriental Baccarat, Osiris Gold Hold ‘n’ Link, Pachin Girl, Pai Gow, Pai Gow, Panda Gold 10 000, Pappu, Pascal, Patrick's Magic Field, Pearls of Bingo, Pearls of Bingo, Peek Baccarat, Peeking Banker Bull-Bull, Penalty, Penalty Kick, Penalty Series, Penalty Shoot Out, Perfect Pairs Blackjack, Philosopher's Roulette, Piggy Bank Scratch, Piggy Tap, Piggy Trust, Pilot, Pirate 21, Pirate 21, Pirate Gold, Pirate Treasure Hunt, Pirates War, Plants vs. Dinos, Platinum Hounds, PlingoBall, Plinko, Plinko, Plinko, Plinko 2, Plinko Empire, Plinko XY, Plinkoman, PlinkoS, PlinkoX, PokDeng, Poker King, Poker King, Pontoon, Pontoon 21, Pool Rummy, Portomaso Roulette, Poseidon Battle, Poseidon's Secret, Poseidon's Secret 2, Power BlackJack, PowerUP Roulette, Pride Fight, Privé Lounge Baccarat 1, Privé Lounge Baccarat 2, Privé Lounge Baccarat 3, Privé Lounge Baccarat 5, 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Roulette PopOk, Roulette Ruby, Roulette VIP, Roulette VISION VIP, Roulette X, Roulette x1000, Roulette x2000, Roulette x500, Roulette x5000, Royal Court, Royal Fishing, Royal Fruits 5: Hold 'n' Link, Ruleta Auto Francesa, Ruleta Automática, Rummy, Russian Poker, Russian Poker, Russian Poker, Salon Prive Baccarat A, Salon Prive Baccarat B, Salon Prive Baccarat C, Salon Prive Baccarat D, Salon Prive Baccarat E, Salon Prive Baccarat F, Salon Prive Baccarat G, Salon Prive Baccarat H, Salon Prive Baccarat I, Salon Prive Baccarat J, Salon Prive Baccarat K, Salon Prive Baccarat L, Salon Prive Baccarat M, Salon Prive Baccarat N, Salon Prive Blackjack A, Salon Prive Blackjack B, Salon Prive Blackjack C, Salon Prive Blackjack D, Salon Prive Blackjack E, Salon Prive Blackjack F, Salon Prive Blackjack G, Salon Prive Blackjack H, Salon Prive Blackjack I, Salon Prive Blackjack J, Salon Prive Blackjack K, Salon Prive Blackjack L, Salon Prive Blackjack M, Salon Prive Blackjack N, Salon Prive Roulette, 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28.10. The Company reserves the right to cancel (remove from the Client’s Account) any points earned by the Client if they have not been used for more than 6 months.

28.11. If the Company suspects that the Client is abusing any promotional offers, bonuses, or loyalty points, it may restrict the Client’s access to those offers or completely disable these functions on the Client’s Account. The Company may also close or suspend the Client’s Account. In such cases, the Company is not obligated to refund the Client any funds other than the initial deposit.

29. Reputational Integrity and User Responsibilities

29.1. The company seriously monitors and pays due attention to maintaining its reputation and goodwill in the public domain. Therefore, any actions or statements by the User that may potentially cause any damage to the Company's reputation are strictly prohibited by the Administration of the Website. This includes but is not limited to, public statements, posts, or conduct that could bring disrepute to the Company, its employees or its affiliates.

29.2. The Administration of the Website reserves the right to consider certain actions, statements, posts or conduct as harmful to the reputation of the Company. These may include but are not limited to:

• any public statements, posts, or conduct made by the User that are untruthful, unreasonable, or have the potential to bring disrepute to the Company, its products, services, employees, or affiliates;
• any form of communication, whether through social media platforms, public forums, or any other means, which could misrepresent the Company, its products, services, employees, or affiliates;
• false claims regarding the Company's products or services, misleading statements about the Company's business practices and/or spreading rumors or falsehoods about the Company, its products, services, employees, or affiliates;
• unjustified unsubstantiated complaints and/or negative comments with intentional purpose to cause damage to the Company, its products, services, employees, or affiliates;
• other actions, statements, posts or conduct deemed harmful to the Company, its products, services, employees, or affiliates.

29.3. The Administration of the Website reserves the right to monitor user activities and content closely to ensure compliance with these Terms and Conditions. Should any user engage in any behavior that may pose a risk to the Company's reputation, appropriate measures will be taken. This may include but is not limited to the imposition of restrictions on the functionality of the user's account, suspension, or termination of access to the Website.

29.4. The measures taken by the Company and any restrictions of the user's account depend on the severity of any damage caused to the Company, its employees or its affiliates.

29.5. The Users are solely responsible for their actions and statements made on the Site or any affiliated platforms. It is imperative that users exercise caution and refrain from engaging in any activities that could potentially harm the reputation of the Company. By agreeing to the present Terms and Conditions, users acknowledge their obligation to uphold the Company's reputation and refrain from any actions that may result in reputational losses.

29.6. Users are encouraged to report any violations of these Terms and Conditions or instances of potentially harmful behavior that may affect the Company's reputation. Such reports will be thoroughly investigated, and appropriate actions will be taken to address the situation. We rely on the cooperation of our users to maintain a positive reputation and goodwill in the public domain.

29.7. In the event when the Company applies any restrictions on the functionality of the user's account, suspension, or termination of access to the Website, the user's deposit shall be compensated, provided that such deposit and the user's account fully comply with and do not violate the rules and requirements of the project set out in this Terms & Conditions.